We have all had experiences in working with company representatives who put the ‘cuss’ in customer service. I endeavor to be mindful of treating each and every client as I would want to be treated. Here are a few Client, Cooperating Agent, and Broker-in-Charge Testimonials that speak to my professionalism and customer service.
A BIG Thanks! October 2010
‘Chrystal, your experience and professionalism helped me prevail through difficult times in the listing and sale of my long-time family home.
From creating professional marketing materials including onsite brochures, online photo tour, and email blasts, promotion of my listing through Twitter, Facebook, LinkedIn and YouTube.com, to showing the house 6 of the 24
times it was shown, you were on the job.
After the property was under contract, your previous experience and successful resolution of similar problems discovered during the home inspections helped me work through a difficult transaction that included a breakdown in communications, unexpected property conditions and lender required repairs, and keeping the buyer on track with lending requirements and in love with the house until closing.
I couldn’t have done it without you. It’s my pleasure to recommend your real estate services to everyone I know.’
Tony Sweatt, Fort Mill, South Carolina
Thank you for your professionalism in the recent transactions with our sales agent. We enjoy having cross sales with professional agents such as you, and look forward to working with you again.
Prudential Carolinas Realty Managing Broker
Our family wanted to take the time to let you know how special of a person you truly are. Over a year ago we made the decision to relocate to Charlotte, N.C. You made this transition very easy by taking your time and finding a temporary rental for us to stay in. After a full year, we were finally ready to purchase a home and make Charlotte our permanent residence. You helped us every step of the way, and now we couldn’t be happier with our new home.
You are not only a true professional, but you are also a very caring individual. You went above and beyond the call of duty. You were present at every inspection, you took your time to discuss potential situations that could arise, and you presented solutions. You made us feel as if we were your only client, and our interests always came first.
We would strongly recommend your professional real estate services to anyone considering either a purchase or a sale of a home.
Thank you for all of your time and efforts. Our family will never forget you!
The Gareis Family
We really want to say how pleased we were with Chrystal Safari’s services in selling our old house and helping us purchase a new one. She gave us tips on how to prepare the house to show well and made beautiful color brochures in English and in Spanish to hand out to prospective buyers. Her suggested listing price had us a showing and an offer within hours of the house being listed. We had no trouble getting an adequate appraisal for the house and added on closing costs. She helped us get to closing with difficult buyers with bad credit that we could have never managed on our own.
Chrystal showed us what was available in our price range and helped us negotiate offers on other houses. When it became apparent that we were going to have to build to get the type of home that we wanted, she negotiated extra options from the builder for us. She also called around to help us find a short term rental while the house was being built.
When there were mistakes and problems during the building process, she was right there to help make the builder correct his mistakes.
We were very pleased with the professionalism and assistance that Chrystal gave us during the whole process. She returned calls in a timely manner and kept us updated about showings and prospective buyers. We would highly recommend her real estate services.
Scherel and Rick Fisher
Fort Mill, SC
I highly recommend Chrystal Safari. In the selling and purchasing of our home she worked with us for over 9 months, even before we were sure about selling and re-purchasing. With her input we were able to sell our home in 7 days. In the purchasing of our new home Chrystal was very patient and extremely knowledgeable. Chrystal took us thru several neighborhoods and areas and providing us with great feedback and input on what is a great investment and purchase for our family. Chrystal has a great knowledge of real estate, including national markets and international markets. Chrystal was born and raised in the area; she has lived aboard and has strong ties to the international communities here in Charlotte. Chrystal has provided us with so much information, I think it would be worth your time to just take a couple of minutes and speak to her about what you and your family’s needs and desires are in your new home.
Desi and Dinika Collins Bryant
Just wanted to thank you for all of your hard work to get Hellebore to close.
It is a pleasure working with a professional.
Regards, Susan Lynch, Allen Tate Companies, University Branch
It was our great pleasure to work with Chrystal in the purchase of our first home. Chrystal represented us as a buyer’s agent, and was a tremendous asset to us. She stayed in contact with us and the seller’s agent. She coordinated all necessary inspections, and helped us in understanding our rights and responsibilities. She also helped up to develop a long-term plan for credit worthiness.
We can say without question that, without her tenacity, we would not have been able to purchase our home. We recommend her without reservation, and would love to work with her again.
Larry and Sheri Shonk
Rock Hill, SC
I can’t imagine how much more hectic our situation would have been without your help. You did an excellent job with helping us relocate and close on our new home. We’re very satisfied with the overall process.
Doug & Jessica Rapp